Eluva International Pte Ltd respects the privacy of the visitors to our site. This Privacy Policy governs the use and collection of information from you by us through your use of this site. This Privacy Policy does not apply to any information you may provide to us through other means; for example, at an exhibition/tradeshow, via mail, or via telephone. Please read this Privacy Policy carefully so that you understand our online privacy practices. By visiting this site, you agree that your visit, and any dispute over our online privacy practices, is governed by this Privacy Policy and our Visitor Agreement. Questions regarding privacy issue should be directed to our company.

Information collection and use

Eluva International Pte Ltd is the sole owner of the information collected on this website. We will not sell, share, rent or dispose in any other manner with this information to others in ways different from what is disclosed in this statement or agreed upon individually or in separate agreements.

Data transfer and security

Eluva International Pte Ltd requests information from the user on our enquiry form. Here a user must provide contact details and other information. If we have trouble processing an enquiry, this information is used to contact the user.

The information sent via the Internet is not secure. This data can be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failure. We are not responsible or liable for the security of your data whilst in transit via the Internet to us. Please use other means of communication if you think this is necessary for security reasons.

We operate secure data networks protected by industry standard firewall and password protection systems. Our security and Privacy Policy are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. We protect the security of your information during transmission by using security software, which encrypts the information you input. We will not sell your name or email address to any third party advertisers without your permission. Unless you agree otherwise, information collected from you is used to complete and support your enquiry interest on our products.

Use of "cookies"

Our web sites, newsletters and, from time to time, certain other products and services have features that automatically collect information from customers, to deliver content specific to customers' interests and to honor their preferences. This information assists us in creating products and services that will serve the needs of our customers.

For example, we use "cookies", a piece of data stored on the user's hard drive containing information about the user. Cookies benefit the user by requiring login only once, thereby saving time while on our web site. If users reject the cookies, they may be limited in the use of some areas of our web site. Additionally, we may note some of the pages the user visits on our web sites and via our email newsletters through the use of pixel tags (also called clear gifs) and web beacons. The use of cookies, pixels and web beacons enable us to track and target the interests of our users to enhance the experience on our sites and via our email correspondence.

For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our web sites. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.

We may combine demographic information supplied by a customer at registration with web site usage data to provide general profiles, in aggregate non-personally identifiable form, about our customers and their preferences in the content of the site and advertising. We may share this composite information with our advertisers and business affiliates to help them better understand.

Contact us

Our customers are very valuable to us. If you have an inquiry relating to privacy or our terms of use, please Contact Us. If you have any problems with our website or a general problem or complaint, please do not hesitate to write to us too. We take these issues seriously and will endeavor to address your concerns in the shortest possible time.
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